Frequently Asked Questions
See answers to questions we're frequently asked
How old do I have to be to play?
We only require a completed Parental Consent Form for those aged 12-17 to play! If you have a completed parental consent form, you CAN play!
Do the games still go ahead in wet weather?
Yes.
Our new extremely comfortable BASE GS-F goggles destroy fog and have an integrated visor to keep the water off your goggle lens!
We still run games, rain or shine. The only exception is in dangerous weather such as severe winds, lightning or hail. If it’s raining on the day of play, it’s best to bring a change of clothes. We have full shower facilities available.
You just need to bring your own towels, soaps etc, but the showers are provided free on the day for our customers
How much does it cost?
Check out our great range of packages & pricing here.
Do I have to pay a deposit?
Yes. We require all deposits and\or packages to be pre-paid at least 5 days prior to your booking, however we recommend pre paying as soon as possible to secure your booking. Your booking is not secured or guaranteed until all players have been paid for. If we reach capacity on a given date, any non pre-paid bookings may be cancelled, however we will try our best to contact you before this happens. Group Party packages and some special offers are required to be pre-paid in full
Someone Pulled Out, Do I Lose the Deposit?
Pre-paid packages or deposits can up refunded up to 5 days prior to your booking. If a player doesn’t show up on the day of play unfortunately your deposit is forfeit.
If you have pre-paid for packages in full, we will give the paintballs for any missing pre-paid players to the attending players.
How is the day organised? What can I expect?
Make a booking with us either online or by calling (02) 9679 0011 and select your preferred playing date and starting time. Please ensure you and your group are on site at least 15 minutes prior to your start time. Your group will then watch a quick safety video and then will sign in with their Photo ID or parental consent form if under 18. Once processed, collect your gear and have a quick Facebook photo then it’s out to play and get your gun!
How long can I play for?
Your booking may start anywhere between 9:30am and 12:00pm every 30mins. Games are run until 3pm.
As long as you have ammo (you can purchase more at any time) you can play until 3pm. The earlier you start, the more playing time you will have.
How do the games work? If I get shot once, am I out?
Each individual game runs between 10 and 15 minutes and you will play a number of these throughout the day. Each type of game has its own rules which your referee will explain before you begin. The basic game type will see two teams try to eliminate each other within the time limit. Re-spawn is available usually up until the last few minutes of play – meaning if you get hit, walk back to your start area, then immediately re-join the game. The last few minutes of the game is ‘elimination’. This means if you get hit, you are out until the start of the next game. Again, your referee will explain all the rules before you begin.
Where is your Yarramundi Paintball Park?
Please be aware that for weekday bookings we require a minimum of 10+players on our Weekday Special package on any given weekday to open the park.
This is never a problem on weekends as we are already open every weekend with bookings. If we already have a weekday booking that we are opening for then there is no minimum number of players for additional bookings on the same day. We highly recommend calling for availability during weekdays! Plus all players must be booked and deposited for weekday bookings.
Why play at Action Paintball Games?
What should I wear?
Can I wear glasses?
Absolutely.
Normal sizes Glasses will fit comfortably under our rental paintball masks. We use only the latest model extremely comfortable antifog BASE GS-F rental masks for all our customers. If you can wear contact lenses, it will be more comfortable.
Is paintball dangerous?
If you keep your goggles on, paintball is super safe. Statistically paintball is safer than bowling or even staying at home! Yes, you may get the occasional bruise here or there but that is what makes the adrenaline so high when playing. You do not want to get shot!
Do the paintballs Stain Clothing or Shoes?
There is no actual paint in a paintball! They made with a gelatine shell and filled with basically food colouring and are designed to break down with sunlight and water. This why every paintball field is not full of unfired paintballs. If the paintballs did not break down quickly the paintball park battlefields would be knee deep in paintballs. The paintballs DO NOT stain clothing or shoes so long as you wash your clothes within a reasonable timeframe (a day or two is fine). It is a fully washable water-soluble paint that is designed to not stain. Just wash with water after you play and there is nothing to worry about! It is also 100% non-toxic, you can eat them, although we do not recommend this as they taste terrible!
OK, so paintball is safe, but doesn't it hurt?
When the adrenaline takes over, you’ll barely notice.
In fact most people are upset only because they are actually out of the game rather than from any pain.
What is paintball?
At its essence, paintball is a competitive game played for the same reason as any other competitive game – to win. It requires specific gear (goggles, a gun/marker, pressurized gas and paintballs) so you can safely shoot at others and be shot at. Paintball is like a more challenging, high-stakes version of laser tag, hide-and-seek or capture the flag. Beyond that, paintball is hard to describe. It can be played with as few as 2 people or as many as 500. A game can last 5 minutes or 24 hours. The objective might be to take something, bring something, find something or simply be the last person standing.
Depending on the field you play, tactics will vary as well. A paintball game will be different every time, but there’s one thing guaranteed when you play at Action Paintball Games: an adrenaline rush.
I have never played before? Will I be 'out-gunned'?
No experience is necessary to have a fun day with us. Physical size and fitness play little part in a game of paintball as it is the guns that do most of the work for you. Special attention is given to beginner players with beginners’ games, along with top-line rentals, to guarantee that a fun time is had by all. From the beginner to the best pro players in the country, Action Paintball Games has you covered.
Do You Have Showers On Site?
YES! We have 8 x Men’s showers and 1 x Ladies shower on site which are available to use by our customers for free to get you ready for the next part of your day! Just bring a towel and your own shower cleaning gear (soap, shampoo etc) and a change of clothes of course!
I have played a few times and love it, how can I take my game to the next level?
Imagine 400 players spread across our entire park. There is smoke, pyrotechnics, objectives and much more. Medals and prizes for the Most Lethal Player, Best Dressed and more make Total War an amazing experience for any player.
Or perhaps you want to experience the fast, structured pace of Tournament Paintball with the Super 7’s Series. The novice division is a great starting place – Organize your team of 3 and compete with other novice teams for trophies and prizes. All equipment (gun, mask and overalls) is provided to novice teams. You just pay entry to the event and buy paint for your team.
How Long Does the Paintball Day Last?
If you get shot early on in the game, your referee will most likely give you an extra life, in which case you are back in the action. The actual length of time that you will be here playing varies by the amount of paintballs you get. For example:
200 Paintballs – Approx 1 Hour and 3 games
500 Paintballs – Approx 2 Hours and 5 Games
1000 Paintballs – Approx 3.5 Hours and 10 Games
2000 Paintballs – Approx 4.5 hours and 15 Games.
Please note that will vary from player to player and the circumstances of their individual match. For example better players tend to live longer and shoot more paintballs.
I have Paintball Tickets, can I Use Them at Action?
These so-called discount tickets do not get you anything that you would not normally get from any paintball park for FREE!
Every paintball park runs packages where you get entry to the battlefields as well as all the safety gear and a paintball gun to use for no charge! These tickets are all pretty and the slick sales people selling them will point out how somehow this gear is worth $40, $50 or even $100! In fact this is worth nothing!
How they work is they make you pay for something that is free and then you have to buy your paintballs at a much more expensive rate as well. If you do some research you will easily see that these coupons can depending on how many extra paintballs you end up buying cost your group several hundred or even several thousand dollars more for no actual added value.
So, our packages are cheaper than using any of these scamming ticket deals! If you wish, we can accept your tickets and charge you the same price as you have to pay at the other venue. But you will save a lot of money by not redeeming them at all and just playing with us! If you want to use the tickets to compare prices, ask them how much their extra paintballs are! Hint: WAY more expensive than Action Paintball. So that you do not lose any money from the tickets we would recommend that you call them up and demand a full refund, which by law, they will have to do! If not pass your complaint on to the Department of Fair Trading and they will be able to assist you in a speedy fix.
For more information on these deceptive tickts or to lodge a complaint, please see some of the links below.
To lodge a complaint please visit:
http://www.fairtrading.nsw.gov.au/ftw/About_us/Online_services/Lodge_a_complaint.page
Watch a Fair Go New Zealand segment on ticket scams:
https://www.youtube.com/watch?v=m0DuQ1Dc1L4
Can I get my own private group?
Yes you may, you just need 20 or more deposited players and your group will play privately amongst themselves!
What is the minimum amount of players we need to play paintball?
1 Player plus for weekends! We can take your booking and get you playing with other people no worries! Weekends are super easy to get you and a few mates playing with a larger group of people, weekdays require a minimum of 10 to open. There may be other people wanting to play during the week, so it doesn’t hurt to make a booking! Weekdays are a bit different. At minimum we require at least 10 players in total on our Weekday Special package to open the park. We highly recommend give us a call if you’re planning a weekday booking.
What are your Direct Deposit Details?
Bendigo Bank
BSB: 633 108
Account Number: 145888053
What food do you have available?
We offer a huge selection of food on the day including Chocolates and Chip and a range of Mrs Macs Pies and Sausage Rolls, Delicious Double Cheese Toasties, and a favourite with kids groups our Hotdogs with BBQ sauce, Tomato sauce and/or American Mustard and the no cost option of tasty cheese. We also sell the full range of Coca Cola drinks including, Coke, Fanta, Sprite +. We have energy drinks covered too with Monster and Red Bull. We also offer Cappuccinos, Lattes, Short Black coffees, standard milk coffees, hot chocolates, and of course hot black and green tea, with or with out milk and sugar or stevia for those who want the sweetness without the calories. Dominos will also deliver for groups who want a hassle-free lunch for groups with people with special food requirements such as Halal or Vegan (*Conditions apply) . Our range of food and drinks is more than enough to take care of anyone on the day.
Booking Terms and Conditions
- Only pre-booked groups are guaranteed a session. Non pre-booked groups are subject to availability on the day. Please note all games must finish by 3.00pm each day, so if your group is late you may be reducing your total game time on the day. Groups wanting to play outside of the 9.30am to 3.00pm playing times may be subject to and out of hours surcharge.
- Organizer Bonuses are only for based on deposited players on the day only. We are very strict on this so please make sure your group is on time! Groups that arrive more than 30 minutes outside of their booked start time may have an extended wait for processing as priority must be given to groups who arrive on time.
- All Packages shown are for customers who have paid a $30.00 deposit. Non Deposited Players receive 200 less paintballs on each package. Any deposited players who fail to turn up on day forfeit their $30.00 payment.
- There is no refund or transfer of deposits for players who do not show on the day of play (we require 5 days notice for refunds or cancellations). There are no booking fees, surcharges or any other charges on refunds.
- Only groups with 20 or more deposited players are guaranteed their own private game. 20 deposited players MUST be onsite at the time of the group being processed or they do not qualify! We do not count players who are ‘still coming’ and let the group play alone until they arrive.
- All players over 18 years of age MUST bring Photo ID. An Australian Driver’s license or RTA Photo Card is best. Be advised, we cannot process any group where no one in the group has some sort of approved photo ID.
- All players must be 12+ years of age in NSW. All players under 18 must supply a signed parental consent form from our website to prove their age. Persons unable to prove their age will not be permitted to play. If all players in the group are under 16 years of age, an adult must remain on site in the undercover area to be responsible for the players.
- Games FINISH at 3:00pm and we do NOT refund for any unused paintballs. Unused paintballs cannot be transferred to another day and are not redeemable for cash or other goods.
- Strictly NO ALCOHOL while playing. We will allow unopened beer cartons to be brought on to the site, however we will hold it in our fridge until all members of your group have finished for the day and returned all of their rental gear (including their RFID player bracelet).
Do Girls Get Free Body Armour?
Yes! All girls get free Action body armour as well as anyone under 16 years. It covers the chest and back.